Rata Veterinary Surgery recently adopted Eclipse software to run its specialist referral service.
Rata are a group of ten Consultant Orthopaedic Surgeons, assisted by experienced nurses, plus admins, working with a wide range of first opinion small animal practices.
Eclipse is handling the complete working process seamlessly, starting with a referral from the practice seeking a specialist surgeon, complete with an easy-to-use facility for uploading case notes and imaging. This is accessed directly from the ‘Refer-a-Case’ section on Rata’s website, enabling surgeons to review cases rapidly in an emergency.
Visit Rata Veterinary’s Refer-a-Case page for more details on how to send them a new case.
Bookings for surgery to take place at the referring practice are arranged through Eclipse, and the Mobile app on iPads automatically makes sure Rata’s surgeons have all the relevant information with them wherever they are working.
Using Eclipse Mobile on iPads enables surgeons to write and send their reports and complete their billing before they leave the referring practice if they wish. Or, alternatively, they can choose to do this from the comfort of their home office when they get one of those rare spare moments(!), so the entire process is remarkably streamlined.
Business manager, Tim Davies, said, “I am really happy we chose this system. It has made a big difference to the way we are able to work with our clients, and I am more than happy to recommend it to other visiting surgeons.“